Who we are
Feed the Family Entertainment (“Feed the Family,” “FTF,” “we,” “us”) is a music management, marketing, and entertainment company based in New York. This policy explains what information we collect through feedthefamilyentertainment.com and related pages (the “Site”), how we use it, and the choices you have.
Information we collect
We collect information you give us directly:
- Contact and inquiry forms — your name, email, phone number, company, links to your music, and anything you write in the message.
- Booking requests — event details such as date, city, venue, capacity, and budget.
- Purchases — your name, email, phone number, billing ZIP code, and what you bought. Card details are entered into and processed by our payment provider; we do not see or store your full card number.
- Text message sign-ups — your mobile number and, if you share it, your city.
- Waitlists and newsletters — your email address.
We also collect some information automatically when you visit the Site, including your IP address, device and browser type, pages viewed, referring links, and actions you take. We collect this through cookies, pixels, and similar technologies (see “Cookies and tracking” below).
How we use your information
- To respond to inquiries and booking requests and to provide the services you ask for.
- To process payments, deliver what you purchased, and send receipts and order updates.
- To send texts or emails you’ve signed up for, such as presale alerts and updates. You can opt out at any time.
- To measure and improve our Site, our services, and our advertising.
- To protect against fraud, enforce our terms, and comply with the law.
Cookies and tracking
We use cookies and tracking tools, including the Meta Pixel and the Whop pixel, along with cookies set by our website platform. These help us understand how people use the Site and measure the results of our ads, including ads shown on Facebook and Instagram. Partners such as Meta may use this information to show you ads on other sites and apps.
You can manage cookies through the cookie banner on our Site and your browser settings. You can also adjust your ad preferences in your Meta account settings.
Text messages
If you sign up for texts, you agree to receive recurring automated marketing and informational messages from Feed the Family at the number you provide. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or text-message consent with third parties for their own marketing.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run the Site and our business — such as our website host, payment processor, email and SMS providers, scheduling tools, and analytics and advertising partners — who may use it only to provide services to us.
- Partners you choose to engage — for example, if you click a link to our education partner, TLDR, that company receives the information you give it and handles it under its own privacy policy.
- Legal and safety reasons — when required by law, or to protect the rights, safety, and property of Feed the Family, our users, or others.
- Business transfers — if we are involved in a merger, acquisition, or sale of assets.
Affiliate links
Some links on the Site are affiliate links, including links to TLDR. If you sign up through one, we may earn a commission. The partner may use cookies to track that the referral came from us.
How long we keep information
We keep personal information for as long as we need it for the purposes above, including to meet legal, tax, and accounting requirements, and then delete or de-identify it.
Your choices and rights
You can unsubscribe from emails using the link in any email and stop texts by replying STOP. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain sharing for targeted advertising. To make a request, contact us using the details below. We won’t discriminate against you for exercising these rights.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
International visitors
We are based in the United States. If you use the Site from outside the U.S., your information will be processed in the U.S.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page.
Contact us
Questions or requests about your privacy? Email us at feedthefamilyentertainment@gmail.com.